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Refund Policy

  • Return & Refund Policy

Your Satisfaction is Important to Us

We are committed to providing high-quality healthcare products and services. Due to the sensitive nature of pharmaceuticals and health products, we follow strict return and refund guidelines to ensure the safety of our customers.

  • Return Eligibility
For health and safety reasons, we do not accept returns on the following items:
Non-prescription, unopened, and unused items may be eligible for return within 7 days of purchase, subject to the conditions below.
  • Conditions for Return
  • Items must be in original, unopened packaging
  • A valid proof of purchase (invoice or receipt) is required
  • The return must be initiated within 7 days of delivery or pickup
  • Refund Process
  • A refund will be processed to your original payment method
  • Please allow 5–7 business days for the refund to appear in your account
  • Shipping and handling charges are non-refundable
  • Exchanges
  • We only replace items if they are defective, damaged upon arrival, or incorrectly shipped. If you need an exchange, please contact us with your order number and a photo of the product (if applicable).
  • How to Start a Return
  • Mon–Sat: 8 AM – 8 PM | Sun: 10 AM – 4 PM

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