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      Introduction

      At [Your Company Name], we are committed to delivering your products efficiently and securely. Whether you’re purchasing live plants, heavy-duty garden equipment, or custom-manufactured plant components, we ensure each order is packed with care and shipped with precision.

      1. Shipping Destinations

      We currently ship across India (or change to your target country/region), including both urban and remote locations. For international shipping, please contact our support team for a custom quotation.

      2. Processing Time

      In-Stock Items: Orders are processed and shipped within 1-3 business days.

      Custom Manufactured Orders: Please allow 7-14 business days for production and dispatch.

      You will receive a confirmation email with tracking details once your order has been shipped.

      3. Shipping Methods & Delivery Time

      Note: Live plant deliveries may vary based on weather conditions and transit safety protocols.

      4. Packaging & Handling

      All live plants are packed in eco-friendly, breathable materials to ensure they arrive fresh and healthy.

      Fragile or large items are securely packed in protective boxes with appropriate labeling.

      For industrial components, we use reinforced packaging and follow standard shipping protocols.

      5. Tracking Your Order

      Once your order is dispatched, you’ll receive a tracking number via email or SMS. You can track your shipment anytime through our [Tracking Portal] or the respective courier’s website.

      6. Delays & Exceptions

      We strive to meet all estimated delivery timelines. However, delays may occur due to:

      Weather disruptions

      Remote delivery zones

      Unforeseen logistic issues

      If you experience any delay beyond the expected timeframe, please reach out to us at [[email protected]].

      7. Damaged or Lost Packages

      If your package is lost or arrives damaged:

      Notify us within 48 hours of delivery.

      Share photos (in case of damage) and order details.

      We’ll initiate a refund or replacement as per our policy.

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