{"id":58,"date":"2026-04-22T08:05:25","date_gmt":"2026-04-22T08:05:25","guid":{"rendered":"https:\/\/preview.wpelemento.com\/optical-store\/faq\/"},"modified":"2026-04-22T12:23:04","modified_gmt":"2026-04-22T12:23:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/preview.wpelemento.com\/optical-store\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"58\" class=\"elementor elementor-58\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6de4c15f e-flex e-con-boxed e-con e-parent\" data-id=\"6de4c15f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-612f042a elementor-widget elementor-widget-page-title\" data-id=\"612f042a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"page-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n\t\t<div class=\"hfe-page-title hfe-page-title-wrapper elementor-widget-heading\">\n\n\t\t\t\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\n\t\t\t\t\t\t\t\t\n\t\t\t\tFAQ  \n\t\t\t<\/h2 > \n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38b46f61 elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"38b46f61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><\/span><a href=\"https:\/\/preview.wpelemento.com\/optical-store\"><span class=\"hfe-breadcrumbs-text\">Home<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ab7ef1e e-flex e-con-boxed e-con e-parent\" data-id=\"7ab7ef1e\" data-element_type=\"container\" data-e-type=\"container\" id=\"faq-section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-796612ea e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"796612ea\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f652442 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"4f652442\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a0dd9316d281\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-4f652442\">\n                        <a href=\"#collapse-97239776a0dd9316d281\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-97239776a0dd9316d281\" aria-expanded=\"true\" aria-controls=\"Collapse-97239776a0dd9316d281\">\n                            \n                            <span class=\"ekit-accordion-title\">What types of lenses do you sell?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-97239776a0dd9316d281\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-4f652442\" data-parent=\"#accordion-6a0dd9316d281\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We offer single vision, bifocal, progressive, blue-light blocking, photochromic, and prescription contact lenses.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-4f652442\">\n                        <a href=\"#collapse-89ddcb56a0dd9316d281\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-89ddcb56a0dd9316d281\" aria-expanded=\"false\" aria-controls=\"Collapse-89ddcb56a0dd9316d281\">\n                            \n                            <span class=\"ekit-accordion-title\">Are your lenses prescription-based?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-89ddcb56a0dd9316d281\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-4f652442\" data-parent=\"#accordion-6a0dd9316d281\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, most of our lenses are available with prescription customization. You can upload your prescription during checkout.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-4f652442\">\n                        <a href=\"#collapse-d4e35f96a0dd9316d281\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d4e35f96a0dd9316d281\" aria-expanded=\"false\" aria-controls=\"Collapse-d4e35f96a0dd9316d281\">\n                            \n                            <span class=\"ekit-accordion-title\">Do you sell contact lenses?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d4e35f96a0dd9316d281\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-4f652442\" data-parent=\"#accordion-6a0dd9316d281\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, we sell daily, weekly, and monthly contact lenses from trusted brands.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-4f652442\">\n                        <a href=\"#collapse-48a93776a0dd9316d281\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-48a93776a0dd9316d281\" aria-expanded=\"false\" aria-controls=\"Collapse-48a93776a0dd9316d281\">\n                            \n                            <span class=\"ekit-accordion-title\">Are your lenses suitable for computer use?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-48a93776a0dd9316d281\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-4f652442\" data-parent=\"#accordion-6a0dd9316d281\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Absolutely. Our blue-light blocking lenses reduce digital eye strain and are ideal for long screen hours.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-4f652442\">\n                        <a href=\"#collapse-3d11cd16a0dd9316d281\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3d11cd16a0dd9316d281\" aria-expanded=\"false\" aria-controls=\"Collapse-3d11cd16a0dd9316d281\">\n                            \n                            <span class=\"ekit-accordion-title\">Can I buy lenses without a prescription?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3d11cd16a0dd9316d281\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-4f652442\" data-parent=\"#accordion-6a0dd9316d281\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, non-prescription lenses such as zero-power blue-cut and fashion lenses are available.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2237ee98 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"2237ee98\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68619dcb elementor-widget elementor-widget-elementskit-accordion\" data-id=\"68619dcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a0dd931715e8\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-68619dcb\">\n                        <a href=\"#collapse-97239776a0dd931715e8\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-97239776a0dd931715e8\" aria-expanded=\"true\" aria-controls=\"Collapse-97239776a0dd931715e8\">\n                            \n                            <span class=\"ekit-accordion-title\">How do I upload my prescription?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-97239776a0dd931715e8\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-68619dcb\" data-parent=\"#accordion-6a0dd931715e8\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>You can upload your prescription file directly on the product page or during checkout.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-68619dcb\">\n                        <a href=\"#collapse-89ddcb56a0dd931715e8\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-89ddcb56a0dd931715e8\" aria-expanded=\"false\" aria-controls=\"Collapse-89ddcb56a0dd931715e8\">\n                            \n                            <span class=\"ekit-accordion-title\">What if I don\u2019t have my prescription?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-89ddcb56a0dd931715e8\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-68619dcb\" data-parent=\"#accordion-6a0dd931715e8\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>You may choose \u201cSend Later\u201d and upload your prescription once available, or contact our support team for help.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-68619dcb\">\n                        <a href=\"#collapse-d4e35f96a0dd931715e8\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d4e35f96a0dd931715e8\" aria-expanded=\"false\" aria-controls=\"Collapse-d4e35f96a0dd931715e8\">\n                            \n                            <span class=\"ekit-accordion-title\">How do I know which lens is right for me?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d4e35f96a0dd931715e8\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-68619dcb\" data-parent=\"#accordion-6a0dd931715e8\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Each product page includes detailed guidance. You can also contact our experts for personalized recommendations.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-68619dcb\">\n                        <a href=\"#collapse-48a93776a0dd931715e8\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-48a93776a0dd931715e8\" aria-expanded=\"false\" aria-controls=\"Collapse-48a93776a0dd931715e8\">\n                            \n                            <span class=\"ekit-accordion-title\">Can I change my prescription after placing an order?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-48a93776a0dd931715e8\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-68619dcb\" data-parent=\"#accordion-6a0dd931715e8\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, changes are allowed before the order goes into processing. Please contact support immediately.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-68619dcb\">\n                        <a href=\"#collapse-3d11cd16a0dd931715e8\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3d11cd16a0dd931715e8\" aria-expanded=\"false\" aria-controls=\"Collapse-3d11cd16a0dd931715e8\">\n                            \n                            <span class=\"ekit-accordion-title\">Is my prescription information secure?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3d11cd16a0dd931715e8\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-68619dcb\" data-parent=\"#accordion-6a0dd931715e8\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, all prescription data is securely stored and handled according to privacy standards.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Home What types of lenses do you sell? We offer single vision, bifocal, progressive, blue-light blocking, photochromic, and prescription contact lenses. Are your lenses prescription-based? Yes, most of our lenses are available with prescription customization. You can upload your prescription during checkout. Do you sell contact lenses? Yes, we sell daily, weekly, and monthly [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-58","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/preview.wpelemento.com\/optical-store\/wp-json\/wp\/v2\/pages\/58","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/preview.wpelemento.com\/optical-store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/preview.wpelemento.com\/optical-store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/preview.wpelemento.com\/optical-store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/preview.wpelemento.com\/optical-store\/wp-json\/wp\/v2\/comments?post=58"}],"version-history":[{"count":3,"href":"https:\/\/preview.wpelemento.com\/optical-store\/wp-json\/wp\/v2\/pages\/58\/revisions"}],"predecessor-version":[{"id":892,"href":"https:\/\/preview.wpelemento.com\/optical-store\/wp-json\/wp\/v2\/pages\/58\/revisions\/892"}],"wp:attachment":[{"href":"https:\/\/preview.wpelemento.com\/optical-store\/wp-json\/wp\/v2\/media?parent=58"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}