All Pages in My Theme Are Blank. This is Not my first website.

This topic has 20 replies, 11 voices, and was last updated 1 year, 4 months ago by Developer.

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May 1, 2023 at 6:58 pm #10618

Lisa Woods
Participant

I am super confused. Every other website theme I have EVER purchased has a basic theme applied to each page. Just about all of my pages are absolutely blank. I might as well have gotten a free theme and created it from scratch. Please advise what the problem is. It is super frustrating.

May 2, 2023 at 10:11 am #10641

Developer
Participant

Hi,

We have sent email regarding the issue, please check.

Thanks

June 9, 2023 at 2:19 am #12727

Michael Hearne
Participant

Hello,

I just installed my theme, activated the key and installed on wordpress and I am running into the same issue. Could someone please help me with this issue as well?

June 9, 2023 at 9:57 am #12775

Developer
Participant

Hi,

We have sent email regarding the issue, please check.

June 12, 2023 at 6:51 am #12833

Roger Leuzinger
Participant

Hello

After the installation of the theme and key, the whole website is blank. Looks like no import of the media files. Please help. Thank you

June 12, 2023 at 9:45 am #12839

Developer
Participant

Hi,

We have sent the email regarding the issue, please check.

June 17, 2023 at 5:38 pm #13325

Irina Elan
Participant

I also have this issue and got no emails

June 19, 2023 at 10:20 am #13397

Developer
Participant

Hi,

We have sent the email regarding your issue, please check.

June 20, 2023 at 7:56 pm #13490

Clara Kayser-Bril
Participant

Hi, exact same problem here. This seems to be a recurring issue, I’d suggest adding it to your Documentation / Troubleshooting page rather than wait for individual clients to come ask the question in the forum.
Thank!
Clara

June 21, 2023 at 11:19 am #13552

Developer
Participant

Hi,

We have sent the email regarding the issue, please check.

And thanks for the suggestion.

June 23, 2023 at 4:53 am #13740

Lyndal Mcilwaine
Participant

adding my voice to this list. Also, have not received my activation code/license key via email

June 23, 2023 at 10:02 am #13795

Developer
Participant

Hi,

We have sent the license key to your email, please check your email id.

June 28, 2023 at 4:30 pm #13891

Karen Cook
Participant

Same uploaded and all went to white pages and errors

June 30, 2023 at 10:26 am #13914

Developer
Participant

Hi,

Please check your email to see our response to the query you submitted.

July 15, 2023 at 6:18 pm #14643

Sherry Tuma
Participant

I am having this same issue. Please help.
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